FIT$ / CUSTOMER CARE

Returns & Refunds

Every piece is made on demand, so all sales are final except for verified production or shipping problems.

What qualifies

We review claims for damaged, defective, misprinted, or incorrectly shipped items.

What does not qualify

Buyer’s remorse, ordering the wrong size or color, preference changes, normal wear, and damage after delivery are not eligible.

Request help

Submit your request within 30 days of delivery. Include clear photos when FIT$ replies to your request. Keep the item until the claim is resolved.

Cancellation requests must arrive before fulfillment begins. Sending a request does not guarantee cancellation after production has started.

Last updated August 29, 2026. This policy is a business draft and should be reviewed by a qualified attorney for your location and circumstances.